Raritan CC-SG Manual de usuario descargar pdf (Pagina 2)

CC-SG 6.0 Upgrade Guide 2

QSG-CCUpgrade-v6.0-0A-E  255-80-0036-00-RoHS

Upgrading CC-SG

You can upgrade CC-SG's firmware when a newer version is

released. You can find firmware files in the Support section of

the Raritan website. To upgrade CC-SG from version 3.x to

version 4.1, you must upgrade it to 4.0 first. To upgrade

CC-SG from version 4.x to any version higher than 5.0, you

must upgrade it to 5.0 first.

CC-SG version 4.0 or higher is not compatible with older

G1 hardware. Do not upgrade a CC-SG G1 unit to version

4.0 or later.

Download the firmware file to your client PC before

proceeding with the upgrade.

Only users with the CC Setup and Control privilege can

upgrade CC-SG.

You should back up CC-SG before upgrading, and send the

backup files to a PC for safe keeping. See Backing Up

CC-SG (on page 3) and Save a Backup File (on page 4).

If you are operating a CC-SG cluster, you must remove the

cluster before upgrading. Upgrade each CC-SG node

separately, then re-create the cluster. See Upgrading a

Cluster.

Important: If you need to upgrade both CC-SG and a

device or group of devices, perform the CC-SG upgrade

first then perform the device upgrade.

CC-SG will reboot as part of the upgrade process. DO

NOT stop the process, reboot the unit manually, power

off, or power cycle the unit during the upgrade

To upgrade CC-SG:

1. Download the firmware file to your client PC.

2. Log into the CC-SG Admin Client using an account that

has the CC Setup and Control privilege.

3. Choose System Maintenance > Maintenance Mode >

Enter Maintenance Mode. Enter password, delay time,

and message for users. All users will be logged out when

time delay ends.

4. Once CC-SG is in maintenance mode, choose System

Maintenance > Upgrade.

5. Click Browse. Navigate to and select the CC-SG firmware

file (.zip) then click Open.

6. Click OK to upload the firmware file to CC-SG.

After the firmware file is uploaded to CC-SG, a success

message appears, indicating that CC-SG has begun the

upgrade process. All users will be disconnected from

CC-SG at this time.

7. You must wait for the upgrade to complete before logging

into CC-SG again. You can monitor the upgrade in the

Diagnostic Console.

a. Access Diagnostic Console using the admin account.

See Access Administrator Console.

b. Choose Admin > System Logfile Viewer. Select

sg/upgrade.log then choose View to view the upgrade

log.

c. Wait for the upgrade process to run. The upgrade

process is complete when you see the "Upgrade

completed" message in the upgrade log. Alternatively,

you may wait for the SNMP trap

ccImageUpgradeResults with a "success" message.

d. The server must reboot. The reboot process begins

when you see the "Linux reboot" message in the

upgrade.log. The server will shut down and reboot.

Note: For upgrades from CC-SG 5.x to 6.0, and from 3.x

to 4.0.x, the system will reboot twice, which is normal and

expected.

e. In approximately 2 minutes after the reboot, you may

re-access the Diagnostic Console using the admin

account, and monitor the progress of the upgrade

process. Optional.

8. Click OK to exit CC-SG.

9. Clear the browser cache, then close the browser window.

See Clear the Browser's Cache (on page 2).

10. Clear the Java cache. See Clear the Java Cache (on

page 3).

11. Launch a new web browser window.

12. Log into the CC-SG Admin Client using an account that

has the CC Setup and Control privilege.

13. Choose Help > About Raritan Secure Gateway. Check the

version number to verify that the upgrade was successful.

 If the version has not upgraded, repeat the previous

steps.

 If upgrade was successful, proceed to the next step.

14. Choose System Maintenance > Maintenance Mode > Exit

Maintenance Mode. Click OK. All users will be able to

15. Back up the CC-SG. See Backing Up CC-SG (on page

3).

Related Information

Clear the Browser's Cache

These instructions may vary slightly for different browser

versions.

To clear the browser cache in Internet Explorer:

1. Choose Tools > Internet Options.

2. On the General tab, click Delete Files then click OK to

confirm.

In FireFox 2.0 and 3.0:

1. Choose Tools > Clear Private Data.

2. Make sure Cache is selected then click Clear Private Data

Now.

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